a gem on listening…

in browsing thru my copy of ‘a road less traveled’
this weekend, i came across a gem on listening.
i totally want to share it –

‘An essential part of true listening is the discipline
of bracketing, the temporary giving up or setting aside
of one’s own prejudices, frames of reference and desires
so as to experience as far as possible the speaker’s world
from the inside, stepping inside his or her shoes. This
unification of speaker and listener is actually an extension
and enlargement of ourself, and new knowledge is always
gained from this. Moreover, since true listening involves
bracketing, a setting aside of the self, it also temporarily
involves a total acceptance of the other. Sensing this acceptance,
the speaker will feel less and less vulnerable and more and
more inclined to open up the inner recesses of his or her mind
to the listener. As this happens, speaker and listener begin
to appreciate each other more and more, and the duet dance
of love is again begun.’

-M. Scott Peck, A Road Less Traveled

bam! how awesome is that?!
now more than ever i think we need to work on this…